We are happy to accept cancellations within 48 hours of purchase. To cancel an order, please contact us and we will process your refund.
We do not accept returns/exchanges.
If you are nervous about ordering your wedding dress online, you are not alone! We understand this is not the most conventional idea, but we are here to help guide you through the process. Our designer is happy to hop on a phone/facetime call and walk you through the dress in extreme detail, and answer any questions you may have.
For color and fabric hesitancies, we highly recommend ordering a swatch card, which can be found on our 'Collections' page.
Wedding dresses are large and heavy. Unfortunately this impacts shipping costs. We do our best to keep these low, and also ensure your dress arrives to you safely.
We require signature for all deliveries. We want your dress to be safe in your hands and not left out on a stoop. If you would like to waive a required signature, please contact us to let us know.
PLEASE triple check your shipping address! The last thing we want is for a typo to cause any problems. We promise to triple check it on our end too!
At this time we only ship within North America. If you live outside this range, reach out, let us know, and we will see what we can do to get you your dream dress.